Security Operations Center Officer - RSOC
Job in
Irvine, Orange County, California, 92606, USA
Listed on 2026-06-05
Listing for:
Allied Universal Security
Full Time, Part Time
position Listed on 2026-06-05
Job specializations:
-
Security
Site Security, Security Guard, Security Manager, Unarmed Security
Job Description & How to Apply Below
Hiring for a Security Operations Center Officer - RSOC Position - Unarmed
Join the world's leading global security company!
* Pay-rate is $26.00 per hour. / Part Time 8:00am - 4:00pm / Day Shift - Saturday & Sunday
* Location Irvine, California
* Excellent benefits and career growth opportunities
Responsibilities
* Represent core values of integrity, vigilance, and excellence.
* Monitor security, CCTV, access control, alarms, communications, and fire/life safety systems within the designated region using provided monitoring systems.
* Respond to and manage alarms and incidents and dispatch Security Specialists to various calls for service, customer assistance, emergencies, and security situations.
* Utilize exceptional customer service skills to handle critical situations with a calm and problem-solving approach while following all safety and security procedures.
* Thoroughly document security incidents.
* Respond to emergencies with urgency and maintain open communication with management and key leaders.
* Liaise with public safety agencies and their dispatch centers to coordinate emergency response.
* Assist client employees with safety and security concerns via email and phone.
* Investigate alarms with security patrol and facilities, and if necessary, alert fire and/or police services.
* Assist with after-hours administration of access badges.
* Conduct audits of panic/duress alarms, badge readers, CCTV cameras, and doors.
* Perform quality assurance functions to maintain adherence to continuous improvement principles as defined by RSOC Management.
* Collaborate with the RSOC management and ensure compliance with Standard Operating Procedures (SOPs).
* Participate in training exercises between field Officers and Operators.
Qualifications
High school diploma or GED with one to two years of experience within a RSOC or similar environment as a Dispatcher or Security Operator.
* Able to ensure compliance, monitoring of assets, and making rapid notifications via mass communication tools.
* Able to analyze and make decisions regarding data as it pertains to operational responsibilities.
* Excellent written and verbal communication skills, with high English proficiency.
* Attentive to meticulous detail and accurate documentation.
* Able to remain composed under pressure.
* Serve as a positive team player.
* Able to make appropriate decisions under pressure/stress.
* Self-motivated and proactive attitude.
* Able to adapt as the external environment and organization evolve.
* Able to effectively interact with other departments and varying levels of management.
* Able to prioritize workload based on urgency.
* Efficient time management skills.
* Strong proficiency with Google Office Suite, Microsoft Office, Excel, and similar software systems.
Working Conditions:
With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;
* Regular computer usage.
* Occasional reaching and lifting of small objects and operating office equipment.
* Frequent sitting, standing, and/or walking.
* Able to complete shift work.
* Able to accept overtime when needed.
Responsibilities:
* Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
* Respond to incidents and critical situations in a calm, problem solving manner
* Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.
* Monitor closed circuit television systems and alarms.
* Monitor and operate facility computers systems regularly, as assigned.
* Handle security issues or emergency situations appropriately. Contact Emergency Services, such as EMT, Fire Dept., etc.
Minimum Requirements:
* Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
* Possess a high school diploma or equivalent, or 5 years of verifiable experience
* As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
* As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law
* Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
* A valid driver's license will be required for driving positions only
Perks and Benefits :
* Health insurance and 401k plans for full-time positions
* Schedules that fit with your personal life goals
* Ongoing paid training programs and career growth opportunities
* Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…
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