Installation Technician II

The Installation Technician 2 will perform installation tasks for AVI‑SPL contracted projects, including cable pulls, terminations, system equipment and components, rack fabrication and wiring, layout for equipment and metal fabrication. The technician may lead and direct installation crews on less complex projects, coordinating and reporting progress to the Project Manager to ensure projects achieve time, scope, budget, quality, safety and customer satisfaction requirements.

AVI‑SPL is a digital enablement solutions provider that transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award‑winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better, with a workplace that champions culture and belonging.

The Installation Technician 2 will perform installation tasks for AVI‑SPL contracted projects and may lead and direct installation crews on less complex projects.

• Perform installation tasks and client training as noted in job summary based on project scope and directives
• Demonstrate job site leadership and oversee Level 1 Technicians quality of work
• Read and interpret project system schematics and architectural/construction blueprints
• Use hand and power tools to solder and crimp connectors along with various other AV systems installation related tasks
• Test point to point cabling and functionality of systems
• Track, manage and secure all associated equipment and tools on jobsite
• Work with office staff to initiate return material authorizations as needed
• Communicate daily job site status to the Project Manager
• Act as customer liaison on site per project scope and directives - direct on‑site change requests to Project Manager for confirmation and final direction
• Communicate and coordinate with other trades on site
• Travel to various job sites required
• Perform additional tasks, responsibilities, and projects as needed to support the team and organization, ensuring flexibility in adapting to evolving priorities and objectives.

• Strong communication and interpersonal skills for interacting with clients, colleagues, and vendors; with the ability to explain technical concepts clearly and concisely, focused on customer success and satisfaction.
• Intermediate understanding of audio‑visual systems, including projectors, screens, speakers, microphones, video conferencing equipment, digital signage, and control systems.
• Intermediate proficiency in installing, terminating, and troubleshooting low‑voltage cabling (e.g., HDMI, CAT5e/6, fiber optic), and experience with conduit runs, cable trays, and other wiring methods.
• Intermediate ability to diagnose and resolve technical issues with audiovisual equipment and systems.
• Intermediate understanding of network infrastructure and how it integrates with audiovisual systems (e.g., IP‑based systems, streaming, cloud‑based services). Ability to lead site teams on small projects.
• Ability to use hand and power tools in a safe and efficient manner.
• Ability to work and think independently to meet deadlines.
• Intermediate knowledge and use of specific test equipment for required applications.
• Intermediate knowledge and application of industry installation safety codes and standards.
• Ability to advise Project Manager on installation related concepts affecting project planning, scheduling, and budgeting.
• Ability to advise Project Engineer in developing solutions to complex technical issues.
• Ability to assist Programmer in loading and testing code on site.
• Valid Driver’s License and a Motor Vehicle Record that meets AVI‑SPL Driving Privileges standards.
• Minimum of 2 - 4 years of audiovisual installation experience required.
• Minimum of a High School Diploma or equivalent required.
• Employees operating company or personal vehicles for business purposes must be legally authorized to drive, maintain a valid driver’s license and provide proof of coverage, meeting all minimum required insurance coverage as…