CCTV Technician

CCTV Technician / Security Systems Technician

We are looking for an experienced CCTV Technician / Security Systems Technician to install, maintain, troubleshoot, and support CCTV surveillance systems. The ideal candidate should have hands-on experience with IP cameras, DVR/NVR systems, video management systems, and basic networking.

Responsibilities:

• Install, configure, maintain, and troubleshoot CCTV cameras and surveillance systems.
• Troubleshoot issues with IP cameras, DVRs, NVRs, and video recording systems.
• Perform camera replacements, adjustments, repairs, and maintenance.
• Troubleshoot connectivity issues between cameras, switches, and recording systems.
• Support remote video viewing and streaming issues.
• Manage support tickets and document troubleshooting steps using Service Now or similar ticketing tools.
• Perform on-site visits for CCTV repairs and maintenance.
• Coordinate with IT teams and vendors for issue resolution.

Requirements:

• 3–5 years of experience in CCTV, security systems, or physical security technology.
• Experience with IP cameras, DVR/NVR, and VMS platforms.
• Basic knowledge of networking (TCP/IP, IP addressing, switches, PoE).
• Experience with Service Now or ticketing systems is preferred.
• Strong troubleshooting and communication skills.
• Ability to travel to local sites as required.
• Valid driver's license and ability to perform physical field work.

Preferred Experience:

• CCTV brands such as Axis, Avigilon, Genetec, Milestone, Hanwha, Bosch, or similar.
• Access control or low-voltage security system experience is a plus.