Field Service Technician

ETW Energy is seeking a Field Service Technician who keeps our customers' systems producing at their best. You'll be the calm, capable face of ETW at the customer's home - diagnosing production issues, servicing equipment, and making it right.

This is a safety-first, customer-facing role for someone who takes pride in a clean diagnosis and a repair done right the first time.

• Establish and maintain a safety-first job site - follow safety processes and wear PPE on every visit
• Troubleshoot production drops and system faults on site
• Diagnose and service inverters, batteries, monitoring, and related equipment
• Complete warranty and repair work to ETW quality standards
• Communicate clearly with customers and document each visit accurately
• Keep an orderly work area and leave every home better than you found it

• Electrical and/or solar troubleshooting experience
• Comfortable with monitoring platforms and diagnostic tools
• A strong customer manner - you represent ETW at the door
• A safety advocate who works safely and reports issues
• Valid driver's license and clean driving record
• Able to lift 50 lbs frequently (up to 100 lbs with assistance) and work on rooftops of varying pitch in all weather conditions

• Benefits package available for full-time employees
• Paid, hands-on training and ongoing safety and product certification
• A real advancement path
  - Installer
  - Lead Installer
  - Foreman