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Bilingual

Automotive Escalations Specialist

Job in Irvine, Orange County, California, 92713, USA
Listing for: Kia America
Full Time position
Listed on 2026-03-08
Job specializations:
  • Social Work
    Bilingual
Salary/Wage Range or Industry Benchmark: 54833 - 68511 USD Yearly USD 54833.00 68511.00 YEAR
Job Description & How to Apply Below
A leading automotive company in Irvine, California, is seeking an Escalated Case Administrator to provide customer service support for escalated cases involving BBB disputes, pre-litigation claims, and similar matters. The role involves ensuring timely and accurate processing of claims and maintaining documentation. Ideal candidates will have a Bachelor's degree, experience in customer support, and knowledge of state lemon laws. Competitive pay range from $54,833.34 to $68,511, based on experience and education.
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