Case Manager

Please see Special Instructions for more details.

At Chapman University, we believe collaboration thrives through in-person engagement. This position is fully on campus, and employees work alongside colleagues, faculty, students, and staff each day to support our vibrant university community.

Chapman University is an equal opportunity employer that provides equal employment opportunities to all individuals, regardless of their protected characteristics. All qualified applicants and employees are encouraged to apply and will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, citizenship status, physical disability, mental disability, medical condition, military and veteran status, marital status, pregnancy, genetic information or any other characteristic protected by state or federal law.

Applicants for Staff and Administrator positions must be currently authorized to work in the United States on a full-time basis.

The offer of employment is contingent upon satisfactory completion and outcomes of a criminal background screening and returning to the Office of Human Resources a signed original acceptance of the Chapman University Agreement to Arbitrate.

Case Manager

Regular

SA93224

full-time 40 hours weekly

Exempt

$70,304 - $73,000

Chapman University is required to provide a reasonable estimate of the compensation range for this position. This range takes into account a variety of factors that are considered in making compensation decisions, including experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. Salary offers are determined based on the final candidate’s qualifications and experience, as well as internal equity and other internal factors.

The anticipated pay range is not a promise of a particular wage.

The Case Manager for the Dean of Students Office provides front-line support for students navigating serious and often high-risk personal, academic, or health-related challenges. Reporting to the Senior Case Manager, this position plays a pivotal role in Chapman University’s student care model by conducting behavioral assessments, managing a caseload of students of concern, and coordinating referrals to critical resources both on and off campus.

This position is essential to ensuring student safety, promoting equity in access to support, and enhancing institutional retention efforts. The Case Manager meets individually with students presenting with complex needs—ranging from suicidal ideation and trauma to food insecurity and medical issues—and builds individualized action plans to help them stabilize and succeed. The Case Manager also works closely with faculty, staff, campus service offices, and external providers to promote early intervention, crisis management, and comprehensive follow-up.

• Provide individualized, non-clinical case management support to students experiencing personal, academic, health, financial, basic needs, or other circumstances that may impact their well-being or ability to successfully navigate the university.
• Assess student needs, identify risk and protective factors, and develop individualized, trauma-informed support plans.
• Provide ongoing outreach and follow-up to promote student engagement, continuity of support, and connection to appropriate resources.
• Assist students in identifying, accessing, and navigating university…