AI​/NLP Engineer

At Leo Tech we are passionate about building software that solves real‑world problems in the Public Safety sector. Our software has been used to fight criminal enterprises, drug trafficking organizations, identify financial fraud, disrupt sex and human trafficking rings, and focus on mental health matters.

As an AI/NLP Engineer on our Data Science team you will be at the forefront of leveraging Large Language Models (LLMs) and cutting‑edge AI techniques to create transformative solutions for public safety and intelligence workflows. You will apply your expertise in LLMs, Retrieval‑Augmented Generation (RAG), semantic search, Agentic AI, Graph

RAG, and other advanced AI solutions to develop, enhance, and deploy robust features that enable real‑time decision‑making for our end users. You will work closely with product, engineering, and data science teams to translate real‑world problems into scalable, production‑grade solutions. This is an individual‑contributor (IC) role that emphasizes technical depth, experimentation, and hands‑on engineering. You will participate in all phases of the AI solution lifecycle, from architecture and design through prototyping, implementation, evaluation, productionization, and continuous improvement.

• Design, build, and optimize AI‑powered solutions using LLMs, RAG pipelines, semantic search, Graph
  
  RAG, and Agentic AI architectures.
• Implement and experiment with the latest advancements in large‑scale language modeling, including prompt engineering, model fine‑tuning, evaluation, and monitoring.
• Collaborate with product, backend, and data engineering teams to define requirements, break down complex problems, and deliver high‑impact features aligned with business objectives.
• Inform robust data ingestion and retrieval pipelines that power real‑time and batch AI applications using open‑source and proprietary tools.
• Integrate external data sources (e.g., knowledge graphs, internal databases, third‑party APIs) to enhance the context‑awareness and capabilities of LLM‑based workflows.
• Evaluate and implement best practices for prompt design, model alignment, safety, and guardrails for responsible AI deployment.
• Stay on top of emerging AI research and contribute to internal knowledge‑sharing, tech talks, and proof‑of‑concept projects.
• Author clean, well‑documented, and testable code; participate in peer code reviews and engineering design discussions.
• Proactively identify bottlenecks and propose solutions to improve system scalability, efficiency, and reliability.

• Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Data Science, or a related field.
• 5+ years of hands‑on experience in applied AI, NLP, or ML engineering (with at least 2 years working directly with LLMs, RAG, semantic search and Agentic AI).
• Deep familiarity with LLMs (e.g., OpenAI, Claude, Gemini), prompt engineering, and responsible deployment in production settings.
• Experience designing, building, and optimizing RAG pipelines, semantic search, vector databases (e.g., Elastic Search, Pinecone), and Agentic or multi‑agent AI workflows in large‑scale production setup. Exposure to MCP and A2A protocol is a plus.
• Exposure to Graph
  
  RAG or graph‑based knowledge retrieval techniques is a strong plus.
• Strong proficiency with modern ML frameworks and libraries (e.g., Lang Chain, Llama Index, PyTorch, Hugging Face Transformers).
• Ability to design APIs and scalable backend services, with hands‑on experience in Python.
• Experience building, deploying, and monitoring AI/ML workloads in cloud environments (AWS, Azure) using services like AWS Sage Maker, AWS Bedrock, Azure
  
  AI, etc. Experience with tools to load‑balance different LLM providers is a plus.
• Familiarity with MLOps practices, CI/CD for AI, model monitoring, data versioning, and continuous integration.
• Demonstrated ability to work with large, complex datasets, perform data cleaning, feature engineering, and develop scalable data pipelines.
• Excellent problem‑solving, collaboration, and communication skills; able to work effectively across remote and distributed teams.
• Proven record of shipping robust, high‑impact AI solutions,…