Associate Quality Engineering Manager | Irvine, CA or Austin, TX

Job Overview

Team Name: Job Title:
Associate Quality Engineering Manager | Irvine, CA or Austin, TX

Requisition : R026676

Job Description:

YOUR MISSION AND ABOUT BLIZZARD QUALITY ASSURANCE (QA) At Blizzard Entertainment, we pour our hearts and souls into everything we create. Best known for iconic video game universes, including Warcraft, Overwatch, Diablo, and Star Craft, we’ve been creating genre-defining games for millions of players around the world for more than 30 years. We’re on quest: bring our dreams to life and craft the most epic entertainment experiences…ever.

Hard work, iteration, and polish go into the Blizzard “secret recipe,” but the most important ingredients come from talented people who share our vision.

The concept of “Blizzard polish,” that is, the infinite care and loving detail put into every aspect of our games, is something we take seriously and pride ourselves on delivering to our players. It’s a responsibility shared across the company – and its undisputed heart and soul is Blizzard QA. Blizzard QA is a close-knit team; we care about iteration, problem-solving, and succeeding as a group.

We genuinely love what we do for a living and expect the same from everyone who joins us!

The Associate Quality Engineering Manager is an emerging leader within the Quality Assurance (QA) team, poised to contribute significantly to the development of company products, games, and overarching objectives. Leveraging burgeoning expertise and specialized knowledge, they operate at the nexus of efficiency, precision, and technical acumen. In this pivotal role, they support the software development lifecycle, ensuring applications meet performance standards while identifying and rectifying issues proactively.

Success in this role relies on a blend of technical aptitude, attention to detail, and a commitment to continuous improvement. They possess an understanding of programming languages, testing frameworks, and automation tools, and are eager to refine their skills in software testing through automated methodologies.

What You Bring to the Table

• Support and assist in championing QA programs, services, communication, and initiatives across QA and cross-functional teams and stakeholders, contributing to the quality of all deliverables, workflows, and relationships across various platforms and products.
• Assist in the development and enhancement of automated test suites using prevalent coding languages under the guidance of senior leadership.
• Contribute to the utilization of existing automation framework(s) to design, develop, modify, and execute automated testing, and analyze or debug outcomes.
• Participate in efforts to improve the functionality and user-friendliness of automation frameworks through collaboration and requirements solicitation.
• Assist in executing Performance Testing tasks, including reviewing plans, scripting, executing tests, and interpreting results.
• Contribute to the establishment of automation standards incorporating learned Key Performance Indicators to assess and report on software quality across diverse platforms.
• Assist in researching, advocating, and implementing productivity tools and strategies to enhance quality workflows.
• Collaborate in upholding quality across all domains, ensuring requirements and risks are consistently addressed throughout the Software Development Life Cycle (SDLC).
• Support projects and initiatives with regional teams, cross-functional partners, and QA teams. Assist in ensuring project tracking tools and documentation adhere to team standards and remain current.
• Provide support and leadership to the assigned team, ensuring their performance is managed effectively and fostering a productive, positive, collaborative work culture.
• Embrace and implement best practices, frameworks, and methodologies to ensure software quality, reliability, and availability.
• Stay informed of the latest trends and advancements in data engineering, actively participating in professional development opportunities.
• Provide support to the quality engineering team, assisting in fostering a culture of continuous improvement and learning.
• Performs other duties as assigned.