Senior Billing and Collections Analyst
Listed on 2026-09-20
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Accounting
Accounts Receivable/ Collections, Financial Compliance, Financial Reporting, Accounting Manager -
Finance & Banking
Accounts Receivable/ Collections, Financial Compliance, Financial Reporting, Accounting Manager
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The Senior Billing & Collections Analyst is responsible for managing and optimizing the end-to-end order-to-cash process across project and service-based business portfolios. This role ensures accurate and timely invoicing, effective collections, cash application, credit management, and receivables governance while driving achievement of billing and cash flow objectives. The position serves as a key partner to Project Controlling, Operations, Supply Chain, Treasury, Accounting, the Shared Services Center, and customers to improve working capital performance, strengthen financial controls, and establish scalable order-to-cash processes.
Your role in our team- You will own the end-to-end order-to-cash cycle for assigned projects and service contracts, including billing, accounts receivable, collections, payment application, cash allocation, account reconciliation, and credit management
- Lead the development, implementation, and continuous improvement of billing and collections processes, procedures, controls, escalation paths, and governance frameworks to ensure a scalable, efficient, controlled, and auditable receivables environment
- Drive monthly and quarterly invoicing objectives by managing billing pipelines, validating billing readiness, forecasting invoicing activity, and proactively resolving upstream issues. Partner with Project Management, Operations, Supply Chain, and other stakeholders to remove billing roadblocks and ensure invoiceable milestones are converted to revenue timely and accurately
- You will maintain the integrity, accuracy, and alignment of customer, contract, billing, and accounts receivable data across financial and operational systems by establishing validation controls, monitoring data quality, and resolving data discrepancies
- Manage customer account portfolios and collection activities by resolving payment issues and disputes, negotiating payment commitments, monitoring aging, and developing strategies to improve cash conversion, recoverability, and working capital performance. Lead credit and receivables risk management activities, including credit assessments, credit limit reviews, exposure monitoring, bad debt analysis, and risk mitigation actions
- Develop and maintain cash collection forecasts, receivables analyses, and performance reporting, providing actionable insights into billing performance, collection trends, cash flow expectations, aging exposure, service levels, key performance indicators, and other working capital metrics
- Perform and oversee complex customer account, Statements of Account, accounts receivable subledger, and general ledger reconciliations. Investigate, resolve, and document discrepancies in accordance with company policies and accounting requirements. Serve as the primary interface for billing, collections, and receivables matters with customers, Shared Services Center teams, and internal stakeholders, establishing accountability, monitoring performance, and driving issue resolution and escalations
- Support internal and external audits by maintaining comprehensive process documentation and complete, accurate records; ensure control and policy compliance across order-to-cash activities; and perform other duties as assigned
- You have a bachelor’s degree in Finance, Accounting, Business Administration, or a related field, with a minimum of 10 years of progressive experience in…
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