Digital Mail Lead

Position: Digital Check Mail Lead
Overview

Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail/packages. Responsible for the handling, routing, pick-up and delivery activities of mail operation and the assignment & participation of tasks involving all other assigned activities.

Responsibilities

MAIL/PACKAGES/POUCHES

* Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations

* Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable)

* Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines;
Deliver incoming overnight packages within established time frames

* Log outgoing and incoming items as required and review for accuracy/completeness

SUPPLIES/COPYING/FAXING

* Organize and distribute supplies to client employees as detailed in job requests. Verify and log orders upon delivery;
Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers)

* Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc

* Estimate runtime on the small to medium photocopy jobs. Check all copies produced for quality and accuracy. Produce bound copies of work when requested. Deliver and pick up copy jobs

* May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings

* Operate facsimile machines; send and receive facsimiles;
Keep complete and accurate logs of incoming and outgoing facsimiles;
Where appropriate, input facsimile data into computer for client charge back;

Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary

* Prepare monthly production and volume reports in order to measure productivity and prepare billing charges

May possibly perform any of the following functions at the direction of the Site Manager:

* Set up and maintain client's kitchen areas and conference rooms, order food and make coffee

* Provide reception work such as answering telephones, taking messages and greeting visitors

* Move boxes, supplies or furniture; replace light bulbs

* May be requested to perform document scanning

* Prepare outgoing items for shipping

* Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the site

Qualifications

* High school Diploma or equivalent

* 5+ years' experience working in a mailroom or professional office environment

* Thorough knowledge of metering, weighing, logging and other shipping procedures

* Proficiency in computer skills preferred

* Excellent ability to perform any of the more complex functions of the equipment and systems used and provide guidance to other staff in how to perform these functions

* Frequent contact with individuals in other departments and/or representing outside organizations

* Contacts involve obtaining or providing information or data on matters of moderate importance to the function of the department or confidential in nature

* Excellent customer service, professional attitude and appearance are a must

* Ability to work overtime & meet deadlines

PHYSICAL DEMANDS

* Physical activity required including bending, reaching, lifting and prolonged periods of sitting or standing.

* May lift and/or move up to 50 lbs.

What We Offer:

* Competitive pay & benefits!

* Comprehensive training and development programs that prepare employees to advance from within.

* A company focused on creating a positive work and client environment.

* Employee discounts on entertainment, products, and services nationwide!

Come Join Our Team!