Admin Assistant I (26-27 SY) - Risk Management Job Irving area,Texas USA,Administrative/Clerical

Risk Management Administrative Assistant I

Work directly with the Director of Benefits and Risk Management and support the department through a variety of administrative tasks and projects. Perform complex tasks involved in managing various programs, including but not limited to, Workers' Compensation, Unemployment, Safety and Loss Control, and Auto Liability. Coordinate the operations of the department in the absence of the Director of Benefits & Risk Management.

Must be highly self-motivated, professional, capable of managing workload and prioritizing tasks/projects in a fast-paced, quickly changing environment.

Qualifications

Education/Certification:

High School Diploma or GED required
Some college or equivalent work experience preferred
Adjuster's license or equivalent certification(s) preferred
TASBO certification, or willingness to obtain within 2 years of entering the position

Skills,

Requirements & Qualifications:

Handles sensitive/confidential information and/or data with a high degree of discretion
Strong organizational, project management and problem-solving skills
Strong interpersonal skills to work effectively with colleagues, service providers and the general public
Strong verbal and written communication skills
Thorough, with the ability to demonstrate meticulous attention to detail
Ability to prioritize and effectively organize a daily workload by priorities and meet deadlines in a fast-paced, quickly changing environment
Positive, upbeat, self-motivated and "can-do" attitude
Possess knowledge of Texas Department of Insurance – Division of Workers' Compensation laws and rules
Possess strong, professional verbal and non-verbal communication skills
Demonstrated proficiency in the advanced features of generally used office software including MS Windows (Word, Excel Advanced, Outlook, Adobe Pro, Power Point)
Possess knowledge of basic medical terminology
Ability to conduct small group oral presentations
Provide recommendations for new methods of working to improve effectiveness and efficiency
Self-motivated and ability to work and prioritize tasks with little supervision

Experience:

Three (3) to five (5) years of administrative support (required) and risk management experience (preferred), including workers' compensation claims processing. Must have strong mathematical and analytical skills.

Major Performance Responsibilities and Duties

Administrative Duties/Communication/Office:

Support supervisor via recurring and nonrecurring tasks.

Communicate with governmental agencies, human resource agencies, Insurance Agencies, Workers' Compensation claimants, medical providers, supervisors and claims administrators to help provide information/solve problems related to risk management.

Organize information and materials necessary for various committee meetings and disseminate meeting minutes in a timely manner.

Promote goodwill and effective public relations while maintaining loyalty to supervisor and to the school district.

Appropriately handle confidential matters/information discreetly and professionally.

Information Management/Claims Processing:

Review and respond to all unemployment claims. Serve as district representative for Texas Workforce Commission (TWC), as needed. Works in defense and settlement of claims against the district.

Prepare the documentation needed for unemployment hearings; including the coordination of witnesses. In absence of the supervisor, serves as the district representative to provide testimony.

Oversee the maintenance of District Driver Request Log and ensure timely communication to department supervisors.

Responsible for injury intake –coordinating treatment and claim submissions and follow through with documentation and updating of information in Workers' Compensation files in accordance with the Texas Workers' Compensation Act.

Prepare correspondence and maintain employee records related to Workers' Compensation.

Receive and process ADA (Americans with Disabilities Act) accommodation requests for assigned clusters.

Oversee and verify that required Workers' Compensation claim forms are processed in an accurate and timely manner to comply with state and federal filing requirements.

Assist with…