Manager, Administrative Services - Spend Management

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Manager, Administrative Services - Spend Management

We value our talented employees and instill an environment where you feel engaged, satisfied and able to contribute your unique skills and talents while living and working as your authentic self. We provide extensive opportunities for personal and professional development, building employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Our people make all the difference in our success.

Do you have the knowledge and understanding of what it takes to be a successful administrative partner and to leverage that information to inspire a support team to perform at their best? Are you someone who possesses strong leadership qualities to effectively guide and motivate a team? Are you able to clearly convey expectations, provide feedback, and foster open, transparent communication?

We are looking for a dynamic leader committed to the growth and development of Administrative Professionals. At Vizient, our support professionals are highly respected, and we are committed to investing in our Administrative Services community through skill development, knowledge expansion, networking, leadership development, and professional growth. Our Administrative Professionals are the heart of our organization and are part of an enterprise support team known as Administrative Services.

Summary:

In this role, you will partner with the Manager, Administrative Services (Assistant to the Spend Management President) to lead and develop a high-performing team of Administrative Professionals. You will serve as both a people leader and strategic business partner, developing innovative, customer-focused, and cost-effective solutions that support the evolving needs of the business.

You will play a key role in shaping the future of Administrative Services within Spend Management by driving employee engagement, operational excellence, talent development, administrative effectiveness, and continuous improvement. You will motivate and inspire the administrative team to deliver exceptional service while modeling Vizient's values and a commitment to excellence.

Responsibilities:

People Leadership & Talent Development

* Lead, coach, mentor, and develop a team of Administrative Professionals through regular coaching, performance management, development planning, and career conversations.

* Recruit, interview, hire, onboard, and retain high-performing Administrative Professionals.

* Foster a collaborative, inclusive, and high-performing team culture focused on accountability, engagement, continuous learning, and service excellence.

* Support succession planning and professional development initiatives that strengthen Administrative Services capabilities.

Business Partnership & Administrative Strategy

* Partner with business leaders and Administrative Services leadership to understand evolving organizational priorities and anticipate future administrative support needs.

* Coordinate administrative resource planning, workload balancing, staffing recommendations, and executive alignment to support changing business requirements.

* Serve as a trusted advisor to leaders regarding administrative support strategy, organizational changes, and complex staffing needs.

* Lead efforts to improve the Administrative Services customer experience through leader feedback, service alignment, and continuous improvement initiatives.

Operational Excellence

* Develop scalable administrative solutions that improve service delivery while supporting business priorities.

* Identify opportunities to streamline workflows, standardize processes, and improve operational efficiency.

* Analyze data, trends, and…