Compliance Analyst, Training and Development

Overview

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Compliance Analyst, Training and Development is responsible for designing, developing, and maintaining training programs that support regulatory compliance, operational consistency, and risk mitigation. This role translates laws, regulations, and Company policies and procedures into effective, engaging training content for employees and leadership. The position partners closely with Legal, business functions, and Operations to ensure training aligns with regulatory requirements and business practices.

• Work location: onsite @ Sky Chefs corporate office in Irving, TX
• Work schedule
  : onsite Monday-Thursday, remote on Friday
• Relocation: not available for this specific opportunity

What You'll Do

• Partner with Subject Matter Experts (SME) to design, develop and update operational and compliance training content
• Translate regulatory requirements, policies, procedures, and operational controls into clear, practical and effective training material
• Provide guidance to business leaders on training requirements and expectations
• Collaborate with Legal to ensure training content is accurate and regulator-ready
• Conduct training needs assessments and gap analyses
• Support regulatory examinations and audits by providing training records, materials, and evidence
• Partner with HR/Learning & Development on learning platforms, tracking, and completion reporting
• Measure training effectiveness and recommend improvements
• Update training in response to regulatory changes, audit findings, or operational changes

• Partner with SMEs to develop learning plans tailored to Company risk profile; maintain training curricula, learning paths, and course documentation
• Manage, upgrade and/or implement Learning Management Systems (LMS)
• Coordinate and/or facilitate training programs for the Corporate office and field/kitchen locations as needed; track and coordinate training delivered with subject matter experts (SMEs)
• Author and organize training system procedural manuals and supporting documentation for training programs and systems
• Analyze trends in training and ROI on training dollars spent
• Prepare training completion status reports, exhibits, and communications to stakeholders and leadership
• Remain current on developments in training and instructional methodologies, including technology enhancements
• Support Area HR Directors with implementation of on-boarding program as needed

• Bachelor’s degree in Communications, Marketing, Education or other relevant field, or an equivalent combination of education and experience
• Three to five years of relevant experience within a large organization
• Excellent written and verbal communication skills
• Strong instructional design and content development skills
• Ability to simplify complex regulatory and operational concepts
• Excellent written, visual, and verbal communication skills
• Strong quantitative, analytical, and problem-solving skills
• Global and cultural awareness
• Demonstrated skills in effectively working with all levels inside and outside the company
• Proficiency in Microsoft Office suite of products, digital tools for content creations, and learning management systems

LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with