Account Coordinator

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

The Account Coordinator provides day‑to‑day support for GPO and Corporate Customer accounts, ensuring high levels of customer satisfaction through accurate issue identification, resolution, and ongoing operational support. This role requires strong working knowledge of internal systems, data analysis, research, and contract compliance processes. A key responsibility is to partner with internal teams to ensure non‑contract items are appropriately blocked, priced accurately, or corrected in alignment with contract terms and compliance requirements.

The Account Coordinator supports multiple Account Managers and must be able to extract, analyze, and manipulate data across various enterprise platforms to identify discrepancies, ensure contract adherence, and maintain pricing accuracy.

Key Responsibilities

* Complete accurate, detail‑oriented data entry and updates.

* Coordinate with internal teams (Pricing, Master Data, Strategic Pricing, National Accounts, etc.) to ensure 340B non‑contract items are blocked or priced according to contract terms.

* Extract, audit, and analyze customer data from McKesson platforms, including Access, Snowflake, Toad, SAP, and Excel.

* Support research, reconciliation, and documentation of account issues, pricing variances, and contract gaps.

* Provide timely, professional support to customers, GPO partners, and internal stakeholders.

* Build and maintain strong working relationships with internal and external partners.

* Support Account Managers with analysis, issue resolution, compliance auditing, and ongoing operational needs.

* Utilize Excel, Access, Smartsheet, and other tools for reporting, issue tracking, and data validation.

Expected Outcomes

* Customer satisfaction targets are met or exceeded.

* Contract Compliance Audits are completed on schedule and meet established compliance standards.

* Department financial plan (sales and expenses) is achieved or exceeded.

* Customer and partner relationships are maintained and strengthened.

* Employee performance and engagement expectations are met or exceeded.

Minimum Requirement

Degree or equivalent and typically requires 2+ years of relevant experience.

Education

Some college and relevant experience, or an Associate Degree preferred

Critical Skills

* 1-3 years of business experience involving databases, Excel, SAP, or similar systems.

* Experience in data auditing, pricing, customer support, or supply chain preferred.

Additional Skills

Functional/Technical

* Understanding of pharmaceutical distribution or healthcare supply chain industry dynamics.

* Customer relationship management.

* Basic accounting and financial metrics knowledge.

* Strong analytical and business acumen.

* Technical aptitude with Excel, Access, Snowflake, Toad, SAP, and related systems.

* Process improvement mindset and experience.

Managerial

* Leadership and initiative.

* Ability to see the broader business perspective.

* Strong planning and organizational skills.

* Ability to support and facilitate change.

Professional Attributes

* Customer orientation.

* Results‑driven with strong energy and follow‑through.

* Good judgment and decision‑making.

* Openness, candor, and strong communication skills (internal and external).

* Accountability and self‑awareness.

* Conflict resolution, negotiation, and creative thinking abilities.

Working Conditions

Office

This role is a hybrid position. The selected candidate is expected to work on-site at our Las Colinas office a minimum of two (2) days per week, with the remaining days worked remotely. Specific in-office days may be designated based on…