Client Success Partner

About the role:

The Client Success team follows a Client for Life Philosophy, ensuring every Gartner client receives value far exceeding their investment. Associates understand and surface client business priorities, break down challenges, and identify the most effective ways to support clients in making the right decisions for their business. They onboard clients, prove the concept of Gartner services, and stimulate client engagement of products used by large client teams.

What you will do:

• Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more junior client professions across various business functions, ensuring they are successful in the utilization of their Gartner subscription, resulting in customer satisfaction, retention, and growth.
• Introduce Gartner services and capabilities to new clients and communicate value to decision makers.
• Facilitate client calls, understand client priorities, and recommend a program of action that drives high value and return of investment on their Gartner membership.
• Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients.
• Conduct regular reviews of the client book of business, looking into performance and key client engagement metrics.

What you will need:

• 2+ years relevant professional and/or internship experience.
• Proven track record of success fueled by a passion for delighting clients.
• Strong communication, collaboration, prioritization, critical thinking, and influencing skills.
• Bachelor’s degree preferred.

What you will get:

• Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching and more!
• Collaborative, team‑oriented culture that embraces diversity.
• Professional development and unlimited growth opportunities.

At Gartner, Inc. (NYSE:

IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission‑critical priorities.

Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories.

What makes Gartner a great place to work?

We hire remarkable people who collaborate and win as a team. We invest in leaders who bring out the best in you, multiply our impact, and deliver results for our clients.

Our teams are inclusive and composed of individuals from diverse backgrounds. We provide flexibility and support for a hybrid work environment, ensuring you can thrive whether working virtually or in a vibrant community.

What do we offer?

World‑class benefits, highly competitive compensation, and disproportionate rewards for top performers, including generous PTO, a 401k match up to $7,200 per year, opportunity to purchase company stock at a discount, and more.

Equal Employment Opportunity Statement

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation by calling Human Resources at  or by sending an email to Applic

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