Field Trainer - Store Operations

** Location**:
Remote with up to 75% travel
** Position Summary
** The Field Trainer – Store Operations plays a critical role in developing operational excellence across Fleet Pride’s retail network. This role delivers high-impact, hands-on training to field employees across all functional areas—both front-of-house and back-of-house—to ensure consistent operational execution and service delivery.

Serving as a bridge between operations, systems, and people, the Field Trainer drives performance through education, coaching, and engagement. This individual not only equips teams with the skills to execute day-to-day tasks but also builds leadership capability in the field—developing the next generation of store and operations leaders.
** Key Responsibilities
** Deliver engaging in-person and virtual training ses
** sions
* * for store and field teams focused on operational excellence, systems use, and customer experience.
** Qualifications
* * 3+ years of experience training, mentoring, or supporting employees in a retail, distribution, or service operations environment.

Strong communication and interpersonal skills with the ability to engage diverse audiences

Proven organizational skills and attention to detail, with the ability to manage multiple priorities simultaneously. Demonstrated leadership qualities or previous experience in peer-to-peer or supervisory training roles.

Ability and willingness to travel up to 75%. Working knowledge of IBM iSeries / AS400 systems (menu navigation, data entry, reporting, and transaction processing). Familiarity with Karmak, Power BI, and Salesforce platforms.

Experience in multi-location field training, enterprise system rollouts, or operational transformation initiatives.
** Core Competencies
** This position serves as a key developmental role for future operations leadership opportunities. Successful Field Trainers demonstrate business acumen, influence, and strategic thinking that position them for advancement into field management or operational leadership roles.
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