Senior Advisor, Client Engagement
Listed on 2026-04-19
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Business
Operations Manager, Client Relationship Manager
Overview
How You’ll Make an Impact This role is for a Senior Advisor, Client Engagement professional who will serve as the primary liaison between clients and Epsilon's teams, ensuring successful product and service delivery! This person will lead a matrixed, cross‑functional team, orchestrating efforts to achieve client business outcomes while leading expectations and financial goals. This position offers an outstanding opportunity to be at the forefront of Epsilon's transformation to a unified delivery model.
You'll play a vital role in crafting this new function, directly contributing to business growth and streamlining how Epsilon delivers value to its customers. The role provides a high level of autonomy and leadership, allowing you to lead sophisticated projects, drive collaboration across a multicultural and geographically dispersed organization, and directly influence client satisfaction and success. By leading client engagements from end to end and ensuring financial goals are met, you will directly contribute to Epsilon's business growth.
You will improve the value provided to clients and contribute to the formalization of Client Engagement an essential component of the company's strategic evolution.
- Career growth
:
As an IC leader within the newly formalized Client Engagement function, you will have a direct impact on how Epsilon operates, crafting a clear pathway for professional growth within the organization. This role also provides significant exposure to various departments (sales, client services, delivery) and senior leadership, which can lead to future leadership roles. - Skills honed
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You will refine your project and program oversight capabilities, improve your client rapport skills, and cultivate your financial insight in a practical, fast‑paced environment. The role also requires guiding and providing feedback to cross‑functional teams, improving your leadership and communication abilities within a "matrixed" setting.
- What you’ll bring with you:
- Bachelor’s degree or equivalent experience
- 5+ years of industry‑specific experience
- 2+ years of managerial experience
- Program and project management experience
- Experience of at least 2 years in a customer‑facing position
- Experience in the Martech or Adtech industries
- Why you might stand out from other talent:
- Consistent record to work collaboratively and build positive relationships with both internal and external teams
- Demonstrated ability to excel in a dynamic environment with shifting priorities and optimally lead challenges and uncertainties.
Base Salary: $96,000.00 - $
Actual compensation within the range will be dependent upon, but not limited to the individual’s skills, experience, qualifications, location and application employment laws. The salary pay range is subject to change and may be modified at any time.
The Final date to receive applications for this job posting is 05/27/2026.
Additional InformationOur pillars are how we show up every day.
- People centricity: We focus on employee well‑being in an environment where colleagues truly care about each other.
- Collaboration: We work together, support one another, and collectively achieve goals.
- Growth: There are endless opportunities for growth through learning, development and career advancement.
- Innovation: We drive progress through cutting‑edge solutions and forward‑thinking approaches.
- Flexibility: We’ve created a balance between work and personal life, and we encourage adaptability to solve problems creatively.
Our values guide us to create value for our clients, our people and consumers.
- Act with integrity
- Work together to win together
- Innovate with purpose
- Respect all voices
- Empower with accountability
As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following:
- Time to Recharge: Flexible time off (FTO), 15 paid holidays
- Time to Recover: Paid sick time
- Family Well‑Being: Parental/new child leave, childcare & elder care assistance, adoption assistance
- Extra Perks: Comprehensive health…
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