Client Success Associate

Overview

The Client Success team follows a Client for Life Philosophy, ensuring every Gartner client receives value far exceeding their investment. Associates strive to understand and surface client’s business priorities, breakdown challenges, and identify the most effective ways to support the client in making the right decisions for their business. They are responsible for onboarding clients, proving the concept of Gartner services, and stimulating client engagement of products used by large client teams.

• Partner with clients ranging from senior C-level executives to junior professionals across IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices to ensure they achieve success with their Gartner subscription.
• Deliver value to decision makers and drive Gartner growth by introducing Gartner services and capabilities to prospective and new clients, managing accounts, or connecting clients with the Gartner expert community.
• Identify client priorities and align Gartner's resources to provide best-in-class service that enables clients to achieve their priorities and maximize return on investment.
• Collaborate with internal Gartner stakeholders to drive service delivery and business results, share best practices, and design innovative solutions to overcome obstacles.
• Leverage insights and metrics to drive continuous client engagement, satisfaction, retention, and growth.

• Bachelors degree is preferred along with 6+ months relevant professional and/or internship experience.
• Proven track record of success fueled by a passion for delighting clients.
• Strong communication, collaboration, prioritization, critical thinking, and influencing skills.

• Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching and more.
• Collaborative, team-oriented culture that embraces diversity.
• Professional development and unlimited growth opportunities.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including those with disabilities.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation by calling Human Resources at  or by sending an email to Applic