Customer Executive

Have you ever enjoyed Arnold®, Brownberry® or Oroweat® bread? A Thomas’® English muffin or bagel? Or perhaps snacked on a Sara Lee®, Entenmann’s® or Marinela® cake or donut? If the answer is yes, then you know Bimbo Bakeries USA!

More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal. In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves.

Come join the largest baking company in the world and our family of 20,000 associates nationwide!

Salary Range: $102,000 - $142,800

Comprehensive Benefits Package

Annual Bonus Eligibility

401k & Company Match

The Customer Executive will champion and drive operational excellence and sales growth for our Private Label ISB portfolio in the Grocery, Mass and Club Channels, nationally. This role centers on developing, managing and optimizing the Private Label commercialization process to support our national ISB customer team in collaboration with management. Leveraging our world class portfolio of capabilities and products, internal stakeholders and strategic planning, you will play a vital role in driving growth for our Private Label.

• Develop, manage and optimize the ISB Private Label “Commercialization Process” to reduce organizational friction and develop processes to efficiently and profitably scale our ISB Private Label.
• Build and maintain productive, professional relationships with internal stakeholders, any assigned customers, distributors, and broker organizations, as needed.
• Develop and present quarterly and annual business plans in collaboration with managers & or direct report(s) to maximize sales within regions/channels.
• Provide leadership and direction across all assigned ISB Private Label account activities, influencing both short- and long-term business decisions internally and externally.
• Collaborate with Customer teams, General Management, Customers and Brokers to develop and track a pipeline of Private Label sales opportunities.
• Help develop and advise on our Private Label strategy to systematically identify new business opportunities by leveraging data-driven insights, SWOT analysis & internal stakeholders, as required.
• Partner with supply chain functions (bakeries, finance, shipping, distribution, and customer service) finance, and relevant customer teams to ensure seamless operations, demand forecasting, production planning and execution.
• Provide excellent reporting of your business, diagnose issues and provide clear solutions to achieve growth plans.

• 100% focus on supporting BBU ISB Customer Teams to commercialize and grow ISB Private Label.
• Travel to customer locations, HQs, and industry events as required for business growth.

• Adapts approach and attitude in real time, according to the changing demands of different situations.
• Creates a climate where people are motivated to do their best to help the organization achieve its objectives.
• Holds self and others accountable to meet commitments.
• Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

• BA/BS in Business, Marketing, or related field preferred but not required. Combination of education, training, and experience that demonstrates competencies in process development, sales management, customer management, or category management may be substituted.
• Minimum of 5 years of sales experience in retail sales, customer management, or equivalent roles.
• Proven experience managing and successfully growing Private Label business.
• Expertise in In-Store Bakery (ISB) Private Label operations, sales strategies, and customer dynamics.
• Excellent written, verbal, presentation, and negotiation skills.
• Strong project management and analytical skills, including financial reporting and P&L management.
• Excellence in Microsoft Office tools (Excel, PowerPoint, Word, Teams,…