Carrier Development Specialist

Headquartered in New Jersey, our client is a fully integrated North American supply chain solutions provider. Privately held since 1932, they generate over $3.7 billion annually and employ 17,000+ associates. Guided by their Company values of family, integrity, safety, customers, teamwork, and social responsibility, they empower employees, embrace innovation, and deliver customer‑focused logistics solutions. They offer a wide range of services, including dedicated transportation, warehousing and distribution, port services, integrated logistics, industrial real estate, and more.

Job Type: Full‑time;
On‑site

• Carrier Development
  • Exercise independent judgment in researching, analyzing, and selecting carrier partners aligned with procurement standards and strategic objectives.
  • Approve and onboard carriers, ensuring compliance with NFI’s qualification and risk requirements, with authority to manage and offboard carriers that do not meet standards.
  • Develop & maintain a pipeline of targeted carriers that fits the ideal carrier profile and will offer value to our long‑term strategy.
  • Manage carrier mix and capacity allocation to support network optimization and profitability.
  • Manage carrier performance by reviewing market trends, performance analytics / KPIs, and customer demand forecasts.
  • Negotiate contractual and spot rates within defined margin and profitability thresholds.
  • Meet with carriers to develop their performance based on continuing needs, as well as to better understand and effectuate the synergy with the Brokerage.
• Carrier Operations
  • Own daily operational decisions regarding carrier assignments, load coverage strategies, and margin optimization.
  • Use data driven insights on lane and rate trends to optimize carrier placement and support customer growth initiatives with sales and account management.
  • Analyze lane performance, service failures, and carrier scorecards; make recommendations and decisions to enhance service and profitability.
  • Contribute to Quarterly Business Reviews and performance analyses with key carriers; support the management of corrective actions as needed.
  • Identify process improvements and lead operational initiatives that enhance carrier engagement, automation, and efficiency.
  • Exercise discretion in resolving service, compliance, or performance disputes with carriers and internal teams.
  • Champion process improvements, automation tools, and continuous learning culture.
  • Uphold NFI’s service, compliance, and safety standards across all carrier interactions.
• Carrier Training
  • Serve as a subject matter expert and operational advisor to sales, account management, and operations on capacity strategy and carrier market conditions.
  • Mentor junior capacity and brokerage staff, setting best practices for carrier sourcing, negotiation, and relationship management.
  • Participate in budget planning, capacity forecasting, and margin improvement strategies for the brokerage division.
  • Represent the Brokerage in carrier and industry events to strengthen network partnerships and visibility.

• Bachelor’s Degree required (Business, Supply Chain, or related field preferred).
• 3–5+ years of experience in transportation brokerage, carrier management, or logistics operations, preferred working with domestic truckload providers.
• Demonstrated experience in rate negotiation, margin management, and carrier sourcing strategy.
• Individual commitment towards sharpening existing or acquiring new skills as required by demands of the business or customers.
• Market knowledge of truckload lanes and rates.
• Excellent customer relationship building and account management skills.
• Strong analytical, financial acumen, and decision‑making skills.
• Proficient in TMS, Excel, and analytics/reporting tools used in brokerage services.
• Excellent communication, relationship management, and problem‑solving.

This position offers a competitive base salary.