Senior Consultant - Safety Culture & Leadership Development

Career Area:
Product Support

Senior Consultant - Safety Culture & Leadership Development. In this role, you will help organizations across diverse industries transform their safety culture by strengthening the foundational elements of resilient safety performance — Mindset, System, Leadership, and Ownership.

• Solution Delivery & Consultative Sales
  Lead the consulting relationship once a customer contract is established, including full ownership of delivery. Collaborate closely with the Consulting Project Coordinator and Industry Account Manager(s) to ensure efficient planning, scheduling, resource alignment, and ongoing customer satisfaction. Utilize standard Caterpillar Safety Services materials and processes to fulfill all contract deliverables with excellence and protect Caterpillar intellectual property. Win repeat business, expansion, and referrals through strong customer relationships and high‑quality delivery.
• Strategic Partnership & Visioning
  Co‑create, with an Industry Account Manager, a long‑term strategic roadmap with each customer. Build trusted relationships with customer senior leaders and key influencers to drive engagement, secure support, and guide long‑term cultural change.
• Leadership Coaching & Culture Transformation
  Coach leaders at all levels to demonstrate visible safety commitment and foster accountability. Advise on the development of accountability systems and processes that integrate safety into daily work. Guide cross‑functional steering teams to build data‑driven, tactical improvement plans. Guide frontline employee continuous improvement teams to design and implement leading‑indicator processes that identify hazards, mitigate risk and drive accountability for safety ownership.
• Internal Collaboration & Continuous Improvement
  Role‑model Caterpillar Values and the principles of Caterpillar Safety Services, providing constructive feedback and positive reinforcement to teammates and customer partners. Partner with cross‑functional team members across consulting, account management, and product support to refine processes, enhance materials, and evolve Caterpillar’s culture and leadership solutions.

Extensive travel required (up to 75% of working time). This position requires a high degree of initiative and accountability to achieve performance targets while working independently. Non‑travel office time will be utilized to complete tasks and projects which support customer‑facing work, generate repeat and new business and contribute to Caterpillar team development.

• Consulting:
  Experience in safety management and developing safety management strategies. Serious Injury and Fatality (SIF) prevention experience. Proven ability to lead teams through process and performance improvement. Experience with continuous improvement, Lean practices, and change management.
• Collaborating:
  Exceptional training/facilitation skills - dynamic engagement style that fosters open conversation, problem‑solving and learning by diverse teams.
• Customer Focus:
  Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in delivering solutions.
• Service Excellence:
  Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
• Strong business management acumen.
• Decision Making and Critical Thinking:
  Knowledge of the decision‑making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Effective Communications:
  Exceptional human relations and interpersonal communication skills. Polished and professional presentation style demonstrating the ability to command an audience with confidence and credibility.
• Problem Solving:
  Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
• Relat…