Resource Deployment Manager

Job Summary

Our client, a leading communications provider, is seeking a Resource Deployment Manager to join their team in Irving, Texas.

• Act as support for resource booking confirmation, conflict resolution, and development of solutions in support of business goals.
• Receive direction on resource assignments from RDM and provision them within the various systems for both active and pipeline engagements.
• Ensure project assignments are complete and accurate.
• Provide data input and report creation support to RDM and Lead RDM for justification of current and future headcount.
• Assess current resourcing requirements/plans to establish gaps or improvements for future resourcing needs.
• Assist with running weekly resource meetings and facilitate resourcing issues/conflict resolution with Professional Services and appropriate department heads.
• Assist in maximizing both utilization and profitability of assigned team of resources billable time.
• Maintain constant knowledge of current and upcoming projects and business development activities as they relate to resourcing.
• Work with the RDM to resolve any issues regarding under or over allocations of current staff members.
• Receive, analyze and report on weekly utilization reports for the Resource Management team.
• Identify potential resourcing or process issues and present to Professional Services Management team with resolutions where applicable.
• Recommend process improvements for Resource Management.
• Write, create, and update detailed operational procedures and documents.
• Work closely with Operations teams, IT and business stakeholders to create and maintain training material, user guides and descriptions of product functionality to document current processes and newly released functionalities for resource management tools and procedures.
• Ensure that project resourcing is managed in order to assure timely delivery and communicate to appropriate Project Managers resourcing issues that may impact scheduled deadlines.

• 6+ years of relevant work experience.
• Understanding of Professional Services experience in consulting.
• Experience in technical writing.
• Resource management.
• Project Staffing with suppliers.
• Human Capital Management.
• Strong writing and editing skills.
• Business Analytics (Automate tasks, analyze large dataset).
• Tableau, Looker and Smart sheet expertise.
• Resource Management Certified Professional (RMCP).

• Highly analytical and eye for detail and accuracy.
• Excellent communication and presentation skills.

Location:

Irving, Texas. Onsite work environment.

Pay Range:
The approximate pay range for this position is between $32.00 and $40.00 per hour.

Benefits include Medical, Dental, and Vision Insurance Plans, Employee Stock Ownership Plan, 401K offered.