Complex Accounts Receivable Manager | Sheraton DFW Airport

Complex Accounts Receivable Manager | Sheraton DFW Airport | Irving, Texas

Job Category: Admin & General

Requisition Number: COMPL
019199

• Full-Time

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Bill and collect all revenue owed to the hotel in an accurate, timely manner in accordance with accounting policies and procedures for Sheraton DFW Airport Hotel and Double Tree Airport Hotel.

• Sort and verify accuracy of night audit work (primarily receivables aspect), including reconciliation of banquet check extensions, coding of banquets at cost, review and route sales and promotion checks with backup. Record department administration phone calls and inform Controller of any potential concern.
• Post city ledger payments in property management system, reconcile and bill all city ledger accounts. Perform follow-up billing and credit collection documentation and inform Controller of any potential uncollectible accounts.
• Reconcile credit card backup to General Cashier Summary and inform Controller of any discrepancies. Bill out credit cards (AMEX, MC/Visa, etc.). Maintain accurate and legible logs for all credit cards.
• Set up new accounts in accordance with established credit policy.
• Assist in reconciling open account status items.
• Input General Cashier Summary and maintain binder.
• File and distribute credit card cancellations, bulletins, and credit warnings. Process and follow-up on all returned checks accepted as cash payment. Record General Ledger and City Ledger reconciliations.
• Comply with attendance rules and be available to work on a regular basis.
• Schedule and lead monthly Credit Meeting. Distribute agenda and meeting notes.
• Perform any other job related duties as assigned.

• Ability to communicate in English.
• Self‑starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Communicate well with guests.
• Willing to pitch in and help co‑workers.
• Strong organizational skills with attention to detail.
• Ability to compile facts and figures.
• Computer proficiency and calculator use.

Our customers are what we are about. Positive interaction with PM Hotel Group staff is essential. Remain professional at all times and treat all guests and associates with courtesy and respect, under all circumstances.

Maintain hospitality standards for procedures, dress, grooming, punctuality, and attendance. Adapt to change, learn new skills, solve routine problems, and seek help when unsure.

Adhere to hotel security policies, including key controls, lifting heavy objects, chemical use, and reporting safety hazards.

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Other duties may be assigned by the supervisor.

Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.