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Sr Accounts Receivable Specialist
Job in
Irving, Dallas County, Texas, 75084, USA
Listed on 2026-07-01
Listing for:
Berkley Mid-Atlantic Insurance Group (a Berkley Company)
Full Time
position Listed on 2026-07-01
Job specializations:
-
Business
Accounts Receivable/ Collections
Job Description & How to Apply Below
About the Company
Berkley Mid-Atlantic Group (BMAG) is a property and casualty insurance provider serving the Mid-Atlantic. We are a member of W. R. Berkley Corporation, one of the largest commercial lines property casualty insurance holding companies in the United States. With the resources of a large Fortune 500 corporation and the ability to operate with the closeness and flexibility of a small company, we exclusively work with select independent agents to insure the future of business.
LocationSenior Accounts Receivable Specialist will be based in our Irving, Texas office, with a hybrid work schedule of four days in the office and one day remote where it makes sense.
Responsibilities- Deliver friendly, responsive and “resolve it the first time” customer service by phone and email
- Apply payments accurately and in a timely manner
- Analyze account activity and identify trends or issues, escalating insights to management as appropriate
- Perform account reconciliations and work to resolve discrepancies
- Take ownership of customers’ needs and coordinate with internal and external partners regarding policy issuance, premium audits, reinstatements and cancellations
- Escalate complex issues and contribute ideas to improve accuracy, workflows, and customer experience
- Support changes in procedures, systems and organizational structure
- 3–5+ years of commercial accounts receivable experience, including direct customer interaction
- Experience with cash application, billing, and reconciliations
- Excellent written and verbal communication skills
- Excellent customer service skills
- Working knowledge of ERP or AR systems
- Intermediate Excel skills (pivot tables, lookups)
- Detail‑oriented and strong problem‑solving ability without losing sight of the big picture
- Ability to work in multiple systems simultaneously
- Ability to adapt to and support ongoing process and system changes
- Exposure to SOX controls
- Experience in the insurance industry
- Experience with policy administration and insurance billing systems like Guidewire
The company is an equal opportunity employer.
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