Program Manager BTI

We are seeking a Program Manager to support the evolution of the Content Planning & Production Platform (CPP), a critical product ecosystem used by content planners, creators, and conference stakeholders to plan, produce, and publish Gartner research and event content. This role operates within a product‑led organization focused on continuous value delivery, product adoption, and user satisfaction. The Program Manager will partner closely with Product, Engineering, UX, and business stakeholders to ensure effective execution across CPP Planning and CPP Production.

• Program Execution & Delivery:
  Manage delivery of initiatives across internal content planning and production systems; coordinate cross‑functional work streams across IT, product, UX, and business teams; track progress against product goals (adoption, engagement, satisfaction, business outcomes).
• Requirements & Backlog Management:
  Partner with Product Owner to gather, synthesize, and document requirements; translate stakeholder needs into epics, user stories, and acceptance criteria; help manage backlog prioritization aligned with product roadmap/leadership priorities.
• Stakeholder Management:
  Engage stakeholders across multiple levels and functions to align on priorities and outcomes; facilitate working sessions, requirements workshops, and sprint ceremonies; ensure clear, consistent communication across distributed teams.
• Product & Process Improvement:
  Identify process gaps and recommend improvements to workflows and tools; support continuous feedback loops and rapid iteration based on user input; assist in defining success metrics and monitoring performance.
• Support Product Owner Growth:
  Partner closely with a Product Owner (offshore) to strengthen requirements quality, improve backlog hygiene and prioritization, and build product management capability.

• 5–7+ years in program/project management, product operations, or related role.
• Experience working with Agile/Scrum teams and managing product delivery.
• Strong skills in requirements gathering and stakeholder management.
• Experience with tools like JIRA.
• Ability to manage multiple priorities and communicate effectively across audiences.

A reasonable estimate of the base salary range for this role is 79,000 USD - 109,000 USD.

• Annual bonus plan based on company and individual performance, or a role‑based, uncapped sales incentive plan.
• 401(k) match up to $7,200 per year.
• Opportunity to purchase company stock at a discount.
• Generous PTO.
• Other market‑leading benefit programs including health, dental, vision, and life insurance.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities.

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