Sr Program Services Manager

Summary

In this role, you will support the development, execution, and performance management of high-impact strategic sourcing programs that deliver measurable value to clients, strengthen contract commitment, and advance sourcing priorities. You will collaborate with cross-functional teams, including sourcing, analytics, legal, sales, operations, data services, suppliers, and clients, to advance initiatives through the sourcing lifecycle, support governance and decision-making, drive implementation readiness, and monitor contract adoption, utilization, and value realization.

You will contribute to continuous improvement efforts that enhance program performance, stakeholder engagement, and speed-to-value.

• Manage program structures, processes, tools, governance activities, and operating rhythms that support strategic sourcing objectives and measurable outcomes.
• Coordinate strategic sourcing initiatives throughout the sourcing lifecycle, including opportunity assessment, workplan development, client engagement, supplier coordination, implementation planning, and performance monitoring.
• Prepare governance materials and facilitate decision-making processes for councils, panels, sourcing updates, and other cross-functional leadership forums.
• Partner with contracting, analytics, and data services teams to support supplier negotiations, contract strategy, utilization analysis, implementation activities, compliance monitoring, and value realization.
• Develop training materials, implementation resources, promotional content, and stakeholder communications that support program adoption and engagement.
• Identify sourcing opportunities through research, outreach, market analysis, and evaluation of new business opportunities, value propositions, and program capabilities.
• Serve as the operational liaison for internal and external stakeholders by resolving issues, communicating program impacts, supporting client-facing activities, and managing supplier and client escalations.
• Schedule and participate in supplier, distributor, client, and internal business reviews to evaluate performance, share insights, and support ongoing program success.
• Establish, monitor, and report key program metrics, including participation, contract utilization, implementation progress, financial performance, risks, timelines, and realized value.
• Drive continuous improvement initiatives that strengthen sourcing operations, governance, stakeholder engagement, reporting, implementation processes, and overall program effectiveness.

• Relevant degree preferred.
• 5 or more years of relevant experience required.
• Experience supporting strategic sourcing, program management, contract operations, or healthcare supply chain initiatives preferred.
• Strong analytical skills with the ability to interpret data, identify trends, and support data-driven decision-making.
• Demonstrated ability to manage multiple initiatives while coordinating cross-functional teams and competing priorities.
• Excellent written, verbal, and presentation communication skills with the ability to engage clients, suppliers, and internal stakeholders.
• Experience developing governance materials, training resources, implementation tools, and executive-level communications preferred.
• Strong organizational, problem-solving, and project management skills with attention to detail and execution.
• Willingness to travel.

Professional - Senior Associate (P3)

Salary range: $88,900.00 to $. This position is also incentive eligible.