Contract Admin Manager - 340B and VA

Responsibilities

Lead the Government contract team that consists of VA/DOD and the 340B program. Develop strategy for the team to meet financial and operational objectives. Oversee decisions on administrative and operational matters, and ensure operations execute on established objectives consistent with departmental strategies set by the director and various strategies of the business unit. Ensure that VA/DOD pricing accuracy is maintained. Pull facts together quickly and communicate effectively when issues arise.

Manage the ever‑changing landscape within 340B, effectively adjusting processes when rules and regulations change. Manage relationships through frequent interactions with Gen Pact, internal stakeholders, and manufacturers to address matters concerning contract administration. Facilitate cross‑functional understanding and cooperation through staff engagement and developing effective operational teams. Serve as a key stakeholder in contract technology initiatives and their impact on financial and operational components for the Pharma business unit.

Develop and incorporate best practices and issue‑resolution processes through enhancing systems and procedures to support business needs. Champion new initiatives and act as a catalyst for change. Ensure business processes are in place that point to opportunities to improve business results and/or customer satisfaction. Initiate and implement process reengineering and develop as appropriate. Set objectives linked to strategy and appropriate measures to determine operational success.

Ensure execution of strategic and operational priorities; create an environment for quick problem‑solving, customer service, and decision making. Evaluate processes and identify opportunities to improve procedures and associated results by implementing functions that ensure operational excellence and financial success. Develop a strong team by coaching and providing appropriate development opportunities for direct reports. Ensure high‑quality employee attraction, engagement and development at all levels, building bench strength through modeling of ICARE and developing an effective culture.

Maintain an understanding of internal and external customer needs and issues, and how business processes affect customer satisfaction; ensure measurements deliver a high level of quality and responsiveness to business needs. Drive process improvements that will allow us to achieve aggressive business goals while simultaneously meeting employee and customer satisfaction goals.

• 3+ years contract administration experience
• Strong presentation skills to senior leaders and external business customers
• MS Office PowerPoint (Intermediate to Advanced);
  Excel (Intermediate)
• Demonstrated ability to drive results and team performance metrics
• Experience in a high‑volume customer‑oriented organization
• Process improvement experience
• Strong issue resolution and problem‑solving experience
• Strong prioritization and organizational skills
• Relationship building and developing a foundation of trust with internal and external customers
• Independent thinker with strong decision‑making skills
• Prior success in building high‑performance teams
• Prior experience in interviewing with the ability to select the right talent
• SAP/Vistex experience is a plus
• Strategic and critical thinking skills

4‑year degree in business or related field or equivalent work experience.

General office demands.

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