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Client Success Manager; GBS HR

Job in Irving, Dallas County, Texas, 75084, USA
Listing for: Gartner, Inc.
Full Time position
Listed on 2026-07-18
Job specializations:
  • Business
    Client Relationship Manager, Business Development, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 70000 USD Yearly USD 70000.00 YEAR
Job Description & How to Apply Below
Position: Client Success Manager (GBS HR)

What you will do:

  • Build, develop and manage relationships with existing clients ranging from senior C‑level executives to more junior professionals across various business functions and companies.
  • Regularly meet and engage with clients virtually to understand their business priorities and recommend a program of action that drives high value, client retention, and return on investment.
  • Onboard new clients by introducing their purchased Gartner services and capabilities.
  • Collaborate with internal Gartner colleagues to maximize the value Gartner delivers to clients.
What you will need:
  • 3+ years relevant professional and/or internship experience.
  • Strong customer service, communication, collaboration, prioritization, critical thinking and influencing skills.
  • Bachelor’s degree preferred.
About Gartner

At Gartner, Inc. (NYSE:IT) we guide the leaders who shape the world by delivering actionable business and technology insights. Since 1979, we support over 13,000 client enterprises in roughly 90 countries.

What we offer

Gartner offers world‑class benefits, highly competitive compensation and a hybrid work environment with flexibility. Base salary range: 70,000 USD – 101,000 USD. Employees participate in an annual bonus plan or an uncapped sales incentive plan as applicable. Additional benefits include generous PTO, a 401(k) match up to $7,200 per year, company stock purchase opportunities and more.

Equal Employment Opportunity

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status or any other legally protected status. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including those with disabilities.

Candidates with disabilities may request reasonable accommodations by contacting Human Resources.

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