Change Management Analyst

Responsibilities

• Coordinate and oversee change requests from submission through completion, ensuring accuracy, approvals, and adherence to established processes.
• Facilitate recurring review meetings with stakeholders to assess readiness, risks, and implementation plans.
• Provide support for urgent or high‑priority change activities as needed.
• Monitor and manage work queues to ensure timely processing, documentation, and closure of records.
• Identify compliance issues, process gaps, and areas for improvement, escalating concerns when necessary.
• Prepare reports, dashboards, and trend analyses to support operational decision‑making.
• Analyze data to identify patterns, risks, and opportunities for process optimization.
• Collaborate with cross‑functional teams to improve workflows, controls, and system functionality.
• Maintain accurate documentation and support audit, governance, and compliance requirements.
• Deliver guidance, training, and support to users on processes, procedures, and tools.

• Bachelor's degree or equivalent combination of education and experience.
• 2+ years of experience in operations, process management, project coordination, IT service management, or a related field.
• Experience working with workflow, ticketing, or service‑management platforms.
• Strong understanding of process controls, governance, and operational best practices.
• Excellent organizational skills with the ability to manage multiple priorities simultaneously.
• Strong analytical and problem‑solving abilities with experience interpreting data and creating reports.
• Strong written and verbal communication skills with the ability to work across teams and stakeholders.
• Advanced attention to detail and commitment to data accuracy.
• Proficiency with Microsoft Excel and reporting tools.

• Experience creating dashboards, reports, or business intelligence visualizations.
• Experience working with databases, data analysis tools, or reporting solutions.
• Knowledge of process improvement methodologies or operational governance frameworks.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability, and ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law.

Note:

Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion.

We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, governmental status, gender identity, national origin, age, or disability.