Senior Director, Business Process Automation; Informative Research

Position: Senior Director, Business Process Automation (Informative Research)
## Senior Director, Business Process Automation (Informative Research)
Apply locations:
USA TX Irving - 1555 West Walnut Hill Lanetime type:
Full time posted on:
Posted 6 Days Agojob requisition :
JR108392

At Stewart, we know that success begins with great people. As a Stewart employee, you’ll be joining a company that was named a  Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company.

And our priority is smart growth – by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.

You will be part of an inclusive work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.

Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit  information can be found on  Get title industry information and insights at  Follow Stewart on Facebook @Stewart Title Co , on Instagram @Stewart Title Co  and on Linked In @Stewart Title#
** Job Description
**** Job Summary
** Informative Research, part of Stewart’s family of companies, is seeking a Senior Director, Business Process Automation and is responsible for leading enterprise-wide initiatives to simplify, automate, and optimize business processes across the organization. This role partners closely with Technology, Product, Operations, Customer Experience, and Executive Leadership to identify opportunities for workflow automation, AI-enabled solutions, and process improvements that enhance efficiency, reduce operating costs, and improve customer outcomes.

The Senior Director serves as a strategic advisor and change leader, driving the adoption of intelligent automation while ensuring alignment with business objectives, operational excellence, security, and governance standards.### ###
** Job Responsibilities
*** Lead the execution of enterprise business process automation strategies that improve operational efficiency and scalability.
* Identify, evaluate, and prioritize opportunities to automate manual workflows across customer-facing and internal business operations.
* Partner with Technology, Product, and business leaders to design and implement automation initiatives that deliver measurable business value.
* Drive continuous process improvement efforts by analyzing workflows, identifying inefficiencies, and recommending innovative solutions.
* Develop and implement workflow automation, intelligent routing, process orchestration, and AI-assisted operational capabilities.
* Evaluate emerging technologies and artificial intelligence solutions to improve customer service, decision support, operational efficiency, and business processes.
* Ensure all automation initiatives comply with organizational security, risk management, compliance, and governance requirements.
* Serve as a trusted advisor to business and operational leaders, providing strategic guidance on process improvement and operational excellence.
* Collaborate with customer support and service organizations to identify opportunities to improve workflows, productivity, and customer experience.
* Establish and monitor key performance indicators (KPIs) to measure automation effectiveness, process efficiency, cost savings, customer satisfaction, and productivity improvements.
* Present business cases, automation roadmaps, and return-on-investment (ROI) outcomes to executive leadership.
* Champion organizational adoption of automation technologies and foster a culture of innovation and continuous improvement.
* Lead cross-functional change management efforts related to process redesign and technology implementation.
** Education
* ** Bachelor’s degree in Business Administration, Information…