VoC Insights Manager - Client Retention & Growth
Job in
Irving, Dallas County, Texas, 75084, USA
Listed on 2026-07-25
Listing for:
Gartner
Full Time
position Listed on 2026-07-25
Job specializations:
-
Business
Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Gartner is seeking a Client Value Manager to conduct interviews and capture VoC insights that articulate value and guide renewal and growth strategies. The role partners with Sales and Service to mitigate risks and improve the client experience, focusing on high‑level stakeholder engagement and data governance.
A strong client focus and analytical mindset are essential to succeed. The CVM will drive actionable insights, collaborate across Global Retention Programs, and help position accounts for
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