Manager, Business Transformation

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to 'activate awesome' and make a meaningful impact in their stores and communities every day.

If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

This position is part of the Business Transformation Office responsible for providing support for key strategic and operational initiatives at 7-Eleven involving cross functional teams. The manager is responsible for supporting the organization execute business transformation initiatives to ensure cross functional alignment, drive and manage the teams to meet strict deadlines and achieve financial goals. This manager will also play a critical role in managing capability transitions from onshore teams to the Global Solution Center (GSC) located in India;

ensuring smooth integration & operational efficiency. This position involves strategic planning, operational oversight, project management, consulting, and transition / change management.

• Ensures that scope and business objectives are clearly documented and agreed to for complex, cross-functional initiatives.
• Identify and organize the appropriate cross-functional teams to achieve initiative goals. Collaborate with cross-functional teams to develop detailed project plans, identifying the proper work streams owners and cross-work stream dependencies. Coach teams to ensure the project team works together efficiently and effectively.
• Work collaboratively with business owners to define initial budget and resources required. Manage and analyze on-going financials to ensure project is tracking to budget.
• Understand the details of the project plan to effectively manage the dependencies and adjust plans as necessary. Drive accountability and project progress according to the aligned-on project plan.
• Identify and document project risks and issues, escalating when appropriate and developing mitigation strategies to minimize project impacts.
• Through regular cadence of reporting, ensure visibility and transparency on initiative progress milestones, financial governance, issues and risks.
• Focus on driving results, finding cost saving opportunities and efficiencies in the project life cycle while leveraging project best practices.
• Manage comprehensive transition plans for fulfilling resource demands from US business partners at the Company’s GSC.
• Collaborate with cross-functional teams and engage with key stakeholders to execute GSC transition activities, ensuring smooth and effective change management of processes.

EDUCATION:

Bachelors/4 Yr Degree

YEARS OF RELEVANT

WORK EXPERIENCE:

4+ years

YEARS OF MANAGEMENT

EXPERIENCE:

1+ years

CERTIFICATIONS / LICENSES

SPECIFIC KNOWLEDGE AND

SKILLS:

• Ability to effectively build relationships to influence stakeholders and teams through indirect leadership, working across organizational lines and varying levels of the organization, including VP/SVP level.
• Ability to effectively facilitate and lead meetings of varying size and purpose based on audience.
• Demonstrated ability to communicate key project points and adjust communications as needed based on audience, making the complex simple to understand.
• Develop an understanding of company vision, strategy, and key initiatives. Achieve detailed understanding of functional area of the project and related processes to be able to challenge assumptions and thinking and provide thought leadership.
• Ability to solve problems by assessing the situation, leveraging data where applicable, identifying root cause and developing potential solutions.
• Ability to operate in environments with ambiguity and ability create clarity.
• High level of agility and adaptability; ability to quickly learn details of new business functions and operate in various project methodologies
• Identify dependencies and impacts of project changes across other key initiatives
• Develop metrics…