Product Manager II – GM Protection

Prepare well-structured backlog items in advance of team refinement sessions
Write clear and complete acceptance criteria that cover core scenarios and key variations
Break down high-level ideas into logical, incremental work that can be delivered iteratively
Work with key stakeholders to identify and define business requirements
Maintain backlog readiness to support sprint cycles and PI planning activities
Coordinate and track cross-team dependencies and follow through on blockers to resolution
Collaborate with engineering, architecture, internal GM Financial teams, and external partners to ensure requirements are complete and actionable
Ensure backlog items accurately reflect business workflows, data requirements, and system interactions
Apply AI tools to accelerate backlog preparation, improve requirement quality, and expand scenario coverage

• Strong Product Management execution skills with the ability to prepare high-quality backlog items for team refinement
• Experience working in Agile or SAFe delivery environments supporting sprint and PI planning activities
• Ability to break down complex problems into structured scenarios and incremental work while identifying gaps, risks, and edge cases early
• Strong ability to own cross-team dependencies and ensure coordinated execution across internal GM Financial teams and external partners
• Working knowledge of the automotive F&I industry, including aftermarket products, lifecycle processes, and the roles of dealers, lenders, and third-party administrators
• Understanding of modern automotive digital retailing concepts and the ability to reason through cross-system workflows involving dealer management systems
• Understanding of automotive warranty, including the role of the service lane and claims management systems and processes.
• Working understanding of APIs, system integrations, and data dependencies with the ability to think beyond UI to system behavior and data flow
• Strong analytical, critical thinking, and problem-solving skills with a proactive approach to identifying and resolving issues
• Strong verbal and written communication skills with the ability to translate complex concepts across technical and business audiences
• Bachelor’s Degree in related field or equivalent work experience required
• 2-4 years' experience as a Product Owner/Manager on an Agile Scrum team required
• Agile Certifications required

Demonstrates strong Product Management execution skills with a focus on preparing high-quality backlog items and coordinating cross-team dependencies. Possesses a working knowledge of the automotive F&I industry and modern digital retailing concepts, along with the ability to analyze complex problems and communicate effectively across technical and business audiences.

• Agile Product Management
• Backlog Preparation
• Cross-Team Coordination
• Automotive F&I Industry Knowledge
• Agile Certifications

• Backlog Item Structuring
• Acceptance Criteria Writing
• Agile Methodologies
• Problem Breakdown
• API Understanding
• Data Dependency Analysis
• Scenario Coverage Expansion
• Requirements Definition
• Sprint Planning
• PI Planning

• Analytical Skills
• Critical Thinking
• Problem-Solving
• Verbal Communication
• Written Communication

• Agile Certifications

• Automotive F&I
• Aftermarket Products
• Lifecycle Processes
• Dealers
• Lenders
• Third-Party Administrators
• Digital Retailing
• Warranty Management

• AI Tools
• Dealer Management Systems
• Claims Management Systems