Technology Product Management Lead Analyst, Vice President

The Business Analysis Lead is a senior leadership role responsible for driving business analysis and solution design across large-scale Retail Banking transformation initiatives. This role serves as a strategic bridge between business stakeholders, product organizations, operations teams, architecture groups, and technology organizations, ensuring business objectives are translated into scalable and impactful technology solutions.

The successful candidate will possess deep experience working within complex enterprise banking ecosystems, with strong exposure to Retail Banking products, customer servicing operations, assisted channels, enterprise system integrations, API-led architectures, and large-scale transformation programs. The role requires a seasoned leader capable of managing business analysis teams, driving release-based Agile delivery, supporting program estimation and budgeting activities, and leveraging AI-powered tools to increase the effectiveness and productivity of the Business Analysis function.

• Enterprise Business Analysis & Transformation Leadership
• Lead business analysis activities across complex, high-impact Retail Banking and enterprise transformation programs.
• Partner with business, product, operations, architecture, and technology stakeholders to define strategic solutions aligned with business objectives and target-state operating models.
• Drive business process reengineering initiatives aimed at improving customer experience, operational efficiency, scalability, and regulatory compliance.
• Analyze current-state processes, systems, data flows, and customer journeys to identify optimization and modernization opportunities.
• Develop business cases, requirements strategies, and solution recommendations that support enterprise and business goals.
• Agile Delivery & Release Management
• Lead business analysis activities within Agile and hybrid delivery models supporting large-scale enterprise banking platforms.
• Collaborate closely with Product Owners, Scrum Masters, Engineering Leads, Architects, and Operations teams to deliver incremental business value through release-based delivery cycles.
• Manage requirements decomposition from strategic initiatives into epics, features, user stories, and acceptance criteria.
• Support release planning, backlog prioritization, MVP definition, sprint execution, and go-live readiness activities.
• Drive impact analysis and requirement traceability across multiple releases, ensuring alignment between business priorities and delivery commitments.
• Manage dependencies, risks, and scope across complex programs involving multiple teams and applications.
• Ensure business requirements and customer outcomes are effectively delivered through iterative and continuous delivery practices.
• Enterprise Systems & Integration Analysis
• Lead analysis and solution definition across complex front-end, middle-tier, and backend banking platforms.

• API-driven integrations
• Service-oriented and microservices architectures
• Real-time and batch processing ecosystems
• Core banking and customer servicing platforms
• CRM and workflow management systems
• Enterprise data exchange and integration patterns
• Partner with architects and engineering teams to assess system impacts, integration dependencies, interface requirements, and data transformation needs.
• Evaluate solution alternatives by balancing business objectives, technical constraints, cost considerations, and implementation risk.

• Drive initiatives supporting Retail Banking products, customer servicing capabilities, and operational transformation programs.
• Apply deep understanding of:
• Assisted servicing channels
• Branch servicing operations
• Contact center and…