Corporate Contracts Manager

• Manage the review, negotiation, and administration of customer-facing commercial agreements, primarily Standard Ground Handling Agreements (SGHAs)
• Support RFP processes and draft, review, and negotiate customer contracts using established company playbooks
• Negotiate contract terms directly with airline customers in coordination with the Commercial team
• Manage the end-to-end contract workflow, including intake, review, internal approvals, negotiation, execution, and repository management
• Coordinate with Operations, Safety, Finance, Insurance, and other subject matter experts to evaluate contract provisions
• Manage SLAs and coordinate with operations leaders to review, update, and assess risks or penalties
• Drive adoption of legal technology and AI-assisted review tools
• Build, maintain, and improve AI contract review playbooks
• Support adoption of the CLMS system and enter and track contract data
• Track and report contract metrics, cycle times, negotiation issues, and customer-specific trends
• Identify opportunities to improve and standardize contracting processes across lines of business
• Serve as a subject matter expert for attendance policies and disciplinary procedures
• Train supervisors and managers on attendance tracking systems and disciplinary processes
• Address employee inquiries regarding attendance, points, and corrective actions
• Collaborate with HR on escalated employee relations issues

• Minimum 5 years of relevant experience in contract management, contract administration, legal operations, or a paralegal role involving commercial agreements
• Ability to review, interpret, and negotiate complex commercial contracts
• Strong organizational skills and attention to detail, with ability to manage multiple projects simultaneously
• Excellent written and verbal communication skills
• Comfort working directly with external counter parties in negotiations
• Proficiency with AI-powered legal tools; AI contract review platform experience strongly preferred
• Experience with SharePoint and contract lifecycle management systems;
  Sirion preferred
• Strong problem-solving skills and ability to work independently with minimal supervision
• Strong organization and project management skills in a fast-paced environment
• Experience with Standard Ground Handling Agreements (SGHAs) or aviation and logistics industry contracts
• Experience building or managing contract playbooks, clause libraries, or negotiation guidelines
• Exposure to air cargo, ground handling, or airline operations
• Background in process improvement, legal operations, or legal technology implementation
• Bachelor's degree or higher is preferred; J.D. preferred but not required
• Ability to remain stationary for extended periods, operate a computer and office equipment, communicate effectively, and occasionally move items up to 20 pounds

Demonstrates expertise in contract management and negotiation, particularly with Standard Ground Handling Agreements (SGHAs), while leveraging AI-powered legal tools and contract lifecycle management systems to enhance efficiency and accuracy in contract processes.

• Contract Management
• Negotiation of Commercial Contracts
• AI-Powered Legal Tools Proficiency
• Project Management Skills
• Standard Ground Handling Agreements (SGHAs) Experience

• Contract Administration
• Contract Review
• Contract Negotiation
• Process Improvement
• Legal Operations
• Clause Libraries Management
• Contract Playbook Development
• Attention to Detail
• Problem-Solving
• Organizational Skills

• Excellent Written Communication
• Excellent Verbal Communication
• Ability to Work Independently
• Collaboration with HR
• Training and Mentoring

• Bachelor's Degree
• J.D. (Preferred)

• Aviation Contracts
• Logistics Industry
• Air Cargo
• Ground Handling
• Customer-Facing Agreements

• AI Contract Review Platform
• Contract Lifecycle Management Systems
• Share Point
• CLMS System Legal Technology