Senior Agilist

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.

Agilists at U.S. Bank are customer obsessed with a focus on serving product teams, ensuring all product vision, planning and development activities are rooted in Agile and Product Values & Principles. Agilist enables the organization to consistently experiment and evolve business strategy based on prior outcomes and feedback. They drive culture change through day to day to work with a focus on Agile & Product mindset, values and continuous improvement and keep the team focused on achieving product goals using agile methods.

As an Agilist, you will:

• Drive delivery by enabling the product/team to consistently conduct discovery focused on the customer, experiment and evolve product strategy based on prior outcomes and feedback loops.
• Own the agile practices of the team/product group/journey including cross-portfolio impacts, planning, dependency maps, OKRs (Objectives and Key Results) and key metrics for success in partnership with Product Management, business partners, digital and technology modeling agile methods, values, and principles.
• Champion and coach on agile ways of working and mindset. Focuses on agile methods for prioritization, supports product management routines such as QPP, scaling the Shield Way of Working Toolkit, and builds the expertise of the team through coaching and training.
• Implement and lead tactics using agile tools for product roadmaps, OKRs, sprint planning, backlog refinement and collaboration (tools include JIRA, Confluence, Dragonboat, Mural, KYT metrics).
• Own agile tactics such as daily stand-ups, sprint planning, demos, retrospectives, working agreements, charters, team routines, team rosters, dependency maps in partnership with product management.
• Refine Definition of Done, MVP (coaching), Personas, and Story Maps and supports refining the backlog as a member of the team.
• Own and drive agile portfolio management tasks. Manage and simplify governance, audit and evidence aspects of delivering product work in support of the strategic roadmaps and business objectives in partnership with product management and risk management. Assist with funding, staffing and team rosters including overseeing team kickoff training and vendor management.
• Establish and monitor team/agile metrics to improve the discovery and delivery of the team related to customer outcomes and continuous improvement.

Preferred qualifications, capabilities, and skills:

• Expertise on the critical interdependencies among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators, design systems, service blueprints, and reusability.
• Demonstrates deep understanding of target customer through internal/external research and discovery (e.g., creation of personas, story maps, product chartering/mapping experience.
• Strong collaboration with product managers and software engineers to execute product vision and roadmap.
• Facilitation of cross-functional human-centered design sessions to build empathy for users, create alignment on customer pain-points, and to identify continuous improvements for the product roadmap.
• Preferred skills: product strategy, vision and planning, product discovery, product development, channel alignment and management, adoption, performance measurement and optimization, marketing and analytics.

Minimum Qualifications:

• Agile product development, agile coaching, agile portfolio management experience.

About the team/product (s):

Business Banking is a division that empowers small and mid-sized businesses with innovative financial solutions, tailored lending, and exceptional service. With a customer-centric focus, working collaboratively with our business partners our forward-thinking team is dedicated to delivering high-quality solutions to meet the evolving needs of our Business Banking clients.

The successful candidate will be part of the…