Museum Guide; Part-Time

Responsibilities

• Greet and interact with museum visitors and groups; process admission fees; provide information about the museum, exhibits, programs and satellite locations; provide customer service to visitors while adhering to all policies and procedures; process merchandise transactions in the museum store and help manage museum store product inventory.
• Answer telephone calls and provide information about museums, directions, programs, events, hours of operation.
• Provide tours of permanent and temporary exhibitions; assist as a facilitator in the Spark!
  
  Lab; help maintain the physical appearance of the museum by keeping areas clean and organized, and reporting any custodial needs to the appropriate personnel.

• High school diploma or equivalent and one year of customer service experience required.
• Schedule varies and will include morning, afternoon, evening, weekend and occasional holiday hours.
• Applicants must submit hours of availability with application.

PAY GRADE GG09 / FULL PAY RANGE $16.97 – $23.93 PER HOUR

The full job description for this position and all other City of Irving job classifications are available online.

Since opening its doors, the Arts Center has been a lively hub of community celebration. Irving Arts Center alone hosts approximately 1,400 events annually, including 200+ performances and 25+ exhibitions, welcoming more than 100,000 visitors.

The City of Irving strives to be the most inclusive, welcoming, respectful and understanding municipal organization in North Texas. Irving is home to one of the most diverse ZIP codes in the nation, with many religions, races, nationalities and beliefs represented. The city acknowledges that its employees’ diversity make them uniquely qualified to serve. This is achieved by building and nurturing an employment base that better reflects the races, cultures, faiths, gender identities, generations and philosophies of the community.

The goal is to create programming and engagement opportunities, implement best and emerging practices, and foster an environment of understanding and respect. This allows for equitable access to programs and services, removal of barriers for engagement, and a culture of safety, trust and belonging.