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Bilingual Consumer Call Center Agent
Job in
Irving, Dallas County, Texas, 75014, USA
Listed on 2026-02-20
Listing for:
PrideStaff
Full Time
position Listed on 2026-02-20
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Call Center / Support, Customer Service Rep
Job Description & How to Apply Below
Schedule patients for diagnostic procedures at contracted radiology facilities;
Answer incoming calls from claim adjusters, patients, facilities, referring providers etc;
Work directly with Claim Adjusters providing concierge service to top tier clients;
Follow Special Account Instructions delivering superior service to all client partners;
Meet and exceed aggressive service level commitments;
Ensure appropriate scheduling documents are forwarded to radiology facilities.
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