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Bilingual Spanish Customer Service

FNOL Team Lead: Claims Intake & Customer Care

Job in Irving, Dallas County, Texas, 75084, USA
Listing for: Orion180 Insurance Services LLC
Full Time position
Listed on 2026-02-23
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Spanish Customer Service
  • Insurance
Job Description & How to Apply Below
A leading claim management provider is seeking a Claim Intake Specialist - Team Lead in Irving, Texas. In this role, you'll be the first point of contact for policyholders reporting claims, providing fast and empathetic support. You'll handle inbound calls, process claim information, and coordinate with adjusters and internal teams for a seamless claims experience. The ideal candidate has at least 2 years in customer service or claims, strong communication skills, and the ability to operate multiple systems efficiently.
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