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Bilingual Call Center Rep – Customer Care​/Accounts

Job in Irving, Dallas County, Texas, 75084, USA
Listing for: TEKsystems
Contract position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 18.5 - 23.5 USD Hourly USD 18.50 23.50 HOUR
Job Description & How to Apply Below
Position: Bilingual Call Center Rep – Customer Care/Accounts(Contract)

2 Departments You Will Be Considered For

  • Customer Care Representative
    • Schedule:

      Monday - Friday 8 AM - 5 PM with one late night a week 9 AM - 6 PM. Will also include one late Friday rotating every four weeks which also includes 1-2 Saturdays a month 8 AM –-12 PM.
    • Job Duties:

      Answering incoming calls throughout the day from customers who need assistance with their account, payment information, title request, payment options, logging into website etc.
  • Customer Accounts Representative
    • Schedule:

      Monday - Friday 8 AM - 5 PM with two late nights a week 11 AM - 8 PM (late nights are never on Friday) with 1-2 Saturdays a month 8 AM – 12 PM.
    • Job Duties:

      This position is a light collections position, meaning you’re calling customers who have only missed one payment (between 1 and 29 days past due).
Compensation - Must Have Bachelors Degree To Qualify
  • $21.50/hr bachelors Degree and less than three years of professional experience
  • $23.00/hr bachelors Degree and 3+ years of professional experience
  • Spanish speaking associates will receive an additional $.50 with payrates
Job Type & Location

This is a Contract to Hire position based out of Irving, TX 75063.

Pay And Benefits

The pay range for this position is $18.50 - $23.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type:
This is a fully onsite position in Irving,TX 75063. Final date to receive applications:
This position is anticipated to close on Mar 5, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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