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Health Licensed Member Advocate
Job in
Irving, Dallas County, Texas, 75084, USA
Listed on 2026-03-05
Listing for:
Virtual Vocations Inc
Full Time
position Listed on 2026-03-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
A company is looking for a Member Advocate - Employee Benefits.
Key Responsibilities Answer calls and perform outreach to clients and members regarding their questions and issues Conduct research to identify issues and collaborate with team members for effective resolution Log member interactions and analyze data to improve service models
Required Qualifications High school diploma or equivalent 3 to 5 years of experience in a service or call center role Working knowledge of employee benefits and the insurance industry Ability to read and interpret insurance contracts and plan documents Excellent organizational skills and a track record of delivering customer service
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