Customer Service Representative

Customer Accounts Representative

Contract‑to‑hire, 6‑month opportunity. Training and cross‑department experience included.

• Monday–Friday, 8 AM–5 PM
• Two late nights weekly (11 AM–8 PM, never Fridays)
• Every other Saturday, 8 AM–12 PM
• One week per month shifts to 7 AM–4 PM + Saturday 7 AM–12 PM
• Light collections (1–29 days past due), assist customers with payment updates, login support, and general account help (no heavy collections)

• Monday–Friday, 8 AM–5 PM
• One Saturday per month, 8 AM–12 PM
• Inbound customer service assisting with payments, account questions, website access, and general support

• Flexible schedule; mandatory overtime as needed
• Currently two Saturdays per month, 8 AM–12 PM
• Review and verify leasing/purchase contracts, make 10–15 outbound calls to dealerships, enter customer data, assign account numbers, and organize contract documents (no inbound calls)

• Bachelor’s degree highly preferred (Associate’s or 1–2 years experience acceptable)
• Strong communication, customer service skills, problem‑solving, and attention to detail
• Experience in customer service, call center, auto finance, or data entry is a plus

Pay range: $18.50 – $23.50 per hour.

Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Fully onsite position in IRVING, TX.

The position is anticipated to close on Jun 5, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We may use Artificial Intelligence (AI) to support parts of our hiring process. By applying, you acknowledge and agree that your application may be reviewed using AI tools.