Customer Success Leader: Retention & Analytics
Job in
Irving, Dallas County, Texas, 75084, USA
Listed on 2026-06-05
Listing for:
TXU Retail Services Company
Full Time
position Listed on 2026-06-05
Job specializations:
-
Customer Service/HelpDesk
-
IT/Tech
Job Description & How to Apply Below
TXU Retail Services Company is looking for a Customer Success Manager to lead a team focused on customer retention, enhancing the customer experience, and maximizing unit margins. The role involves overseeing a large team and working with third-party contact centers to optimize performance.
The ideal candidate will have at least 3 years of management experience and a strong background in data analytics, utilizing tools like SQL and Tableau to drive business insights.
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