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Lead Customer Service Advisor
Job in
Irving, Dallas County, Texas, 75014, USA
Listed on 2026-06-17
Listing for:
Pep Boys
Full Time
position Listed on 2026-06-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Perform all Customer Service Advisor duties at an advanced level and mentor other advisors;
Serve as subject matter expert on products, services, systems, and shop procedures;
Act as key holder for opening and closing the store and handle cash-handling and security procedures;
Serve as primary on-site leader when the Service Center Manager is not present;
Mentor, train, and onboard Customer Service Advisors and support team development
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