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Customer Service Leader - Scale Ops, Coach Frontline Teams
Job in
Irving, Dallas County, Texas, 75084, USA
Listed on 2026-07-01
Listing for:
Addison Group
Full Time
position Listed on 2026-07-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Client Relationship Manager
Job Description & How to Apply Below
Addison Group is seeking an experienced Customer Service Manager in Irving, Texas, to lead a large customer support team. The role demands a strong background in contact center leadership, with responsibilities including driving operational performance and developing team members.
The ideal candidate will have a minimum of 5 years managing customer service or call center teams and will be dedicated to maintaining a high level of customer service while improving team performance through coaching.
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