Call Center Representative Irving, TX

Job Overview

Call Center Representative job at TEKsystems in Irving, TX. Two positions available: Customer Care Representative and Customer Accounts Representative. Candidates will interview for both roles and the manager will decide which role to offer.

Contract to Hire.

Location:

IRVING, TX. Fully onsite.

• Monday – Friday 8:00–5:00AM with one late night per week 9:00–6:00PM. Includes one late Friday rotating every four weeks and 1–2 Saturdays per month 8:00–12:00PM.
• Answer incoming calls from customers needing assistance with account, payment information, title requests, payment options, login issues, etc.

• Monday – Friday 8:00–5:00AM with two late nights per week 11:00–8:00PM (late nights never on Friday). Includes 1–2 Saturdays per month 8:00–12:00PM.
• Light collections: call customers who have missed one payment (1–29 days past due).

• $21.50/hr for Bachelor's degree holders with less than three years of professional experience.
• $23.00/hr for Bachelor's degree holders with more than three years of professional experience.
• $0.50 raise for Spanish speakers.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan; pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, vacation or sick leave)

• Financial experience
• Call center experience
• Data entry
• Auto finance knowledge
• Bachelor's degree

Position anticipated to close on December 15, 2025.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.