Health Insurance CSR — Inbound
Job in
Irving, Dallas County, Texas, 75084, USA
Listed on 2026-07-16
Listing for:
WEB-TPA, Inc.
Full Time
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support, Spanish Customer Service
Job Description & How to Apply Below
WebTPA, a Guide Well Company, is seeking a Customer Service Representative to handle inbound calls from providers and members, ensuring courteous and accurate responses. Training is provided, followed by a full-time role with a comprehensive benefits package.
Responsibilities include resolving questions about benefits, claims and eligibility, documenting call notes, and meeting customer service metrics. Shift hours span 7:00am–7:00pm CST, with a 8-hour shift, Monday–Friday.
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