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Customer Experience Manager - Onsite Operations Leader
Job in
Irving, Dallas County, Texas, 75084, USA
Listed on 2026-07-21
Listing for:
Employee Magnets
Full Time
position Listed on 2026-07-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Employee Magnets is seeking a Customer Service Manager in Irving, TX to oversee customer service operations and ensure a world-class experience for clients. The role involves managing a team, resolving issues, and collaborating with internal departments.
The ideal candidate will have a Bachelor's degree and at least 5 years of customer service experience, demonstrating strong leadership and communication skills. Responsibilities include leading workflow, analyzing performance metrics, and training staff.
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