Night Alarm Monitoring & Dispatch Specialist
Job in
Irving, Dallas County, Texas, 75084, USA
Listed on 2026-07-28
Listing for:
Ampcus Inc
Full Time
position Listed on 2026-07-28
Job specializations:
-
Customer Service/HelpDesk
Emergency Crisis Mgmt / Disaster Relief, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Ampcus Inc. in Irving, TX seeks a Customer Services Professional to provide overnight support in a Central Monitoring Station (CMS).
You will monitor alarms, handle after-hours service calls, dispatch technicians, document incidents, and deliver outstanding customer service while maintaining professionalism and timeliness. Responsibilities include processing alarms, updating tickets, generating reports, and collaborating with emergency responders as needed.
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