Customer Success Coordinator

Job Details

Description

* In-Person | Full-Time
* * Salary:
Starting at $25/hr*

Are you highly organized, detail-oriented, and passionate about delivering top-notch customer support? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we want YOU to be a part of our Key Account Solutions Team
! As a Customer Success
Coordinator
, you'll play a crucial role in supporting our Key Account Solutions Managers and ensuring our customers receive the best experience possible. You’ll be the primary point of contact for our key accounts, assist with administrative tasks, and help drive efficiency within our team. If you're looking for a role where you can grow, collaborate, and make a real impact, this is the opportunity for you!

• Serve as the first point of contact for key account customers, ensuring smooth communication.
• Provide administrative support, including scheduling meetings, handling correspondence, and managing reports.
• Work closely with multiple teams and departments to ensure accurate and timely account management.
• Assist in the onboarding and support of new accounts.
• Analyze data and provide valuable insights to improve processes and customer satisfaction.
• Take initiative to identify process improvements that enhance efficiency and customer experience.

• 2+ years of administrative experience (customer service experience a plus!).
• A Bachelor’s Degree (preferred But Not Required).
• Proficiency in Microsoft Office (Excel, Outlook, Word, etc.).
• Excellent communication, organization, and problem-solving skills.
• Ability to multi-task and work independently while collaborating with a team.
• A proactive, customer-first mindset with great attention to detail.

• Competitive salary starting at $25/hr ($52,000/year, non-exempt)
• Monday-Friday schedule (no travel required)
• Comprehensive health, dental, vision, and life insurance
• Generous paid time off and 401(k) matching
• Opportunities for growth and development